State Farm® Insurance Agent Dondrell Swanson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jim
April 24, 2025
5
out of
5
rating by jim
"Love State Farm"
We responded:
"Thank you, Jim! I'm glad you're happy with State Farm. If you ever have questions or need assistance, feel free to reach out. We're here to help!"
Denise Dominguez
April 18, 2025
5
out of
5
rating by Denise Dominguez
"Spoke with Owen and helped me get renters insurance on a rental. He was so helpful and quick!"
We responded:
"Thank you, Denise, for sharing your experience! I'm glad Owen was able to assist you efficiently with your insurance. We're here to help with any other needs or questions you might have. Feel free to reach out anytime!"
Alaina Beauloye
April 17, 2025
5
out of
5
rating by Alaina Beauloye
"Brenda at this office is awesome! She is extremely knowledgeable and very patient with customers. I had a million questions and she didn't seem bothered or rushed at all. I am confident I made the right choice staying with State Farm thanks to her."
We responded:
"Thank you, Alaina, for sharing your experience! I'm glad to hear that Brenda was able to assist you with patience and expertise. It's wonderful to know that you feel confident in your decision to stay with State Farm!"
April Rogers
April 17, 2025
5
out of
5
rating by April Rogers
"Stephen was great. Great personality to just make the conversation very pleasant. Stephen was very helpful to my needs. He went over my coverage and other plans like pet and life coverage ins. Thank you Stephen."
We responded:
"April, I'm pleased to hear that Stephen provided great service and was patient with your needs. We're grateful for your positive feedback and glad you had a pleasant experience with us. If you have any more questions or need assistance, feel free to reach out. Thank you! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Julie Vert
April 9, 2025
5
out of
5
rating by Julie Vert
"Everyone is polite & supportive. Everything is handled quickly & efficiently. I have dealt a lot with Stephen who treats me like family. No question or concern is to small. He will find the information, explain things, always being cheerful and caring."
We responded:
"Thank you, Julie, for sharing your experience! I'm glad to know that you've been treated well and that Steve has been prompt in providing rates. It's wonderful to hear that our team has made a positive impression. We're here for any of your insurance needs, so feel free to reach out anytime!"
Gayle Bilsland
April 5, 2025
5
out of
5
rating by Gayle Bilsland
"Very pleasant interaction, agent was able to seamlessly work around my limited ability with technology to get the job done. Awesome!"
We responded:
"Thank you, Gayle, for your wonderful feedback! I'm happy to know that we could assist you effectively and make the process smooth. If you have any more questions or need further assistance, feel free to reach out anytime."
Octavio Lamas
April 3, 2025
5
out of
5
rating by Octavio Lamas
"The folks are great they were always Attentive and available and I appreciated all they did to get my issue with the mortgage company worked out."
We responded:
"Thank you, Octavio, for sharing your positive experience! I'm glad to know our team was attentive and available to help resolve your issue! We appreciate the feedback!"
Roxanna Alderman
March 3, 2025
5
out of
5
rating by Roxanna Alderman
"Very cordial, helpful. Fun, hope to speak with this agent when necessary to call State Farm."
We responded:
"Thank you, Roxanna! I'm glad you found our service cordial and helpful. It's always a pleasure to make the experience enjoyable. Feel free to reach out whenever you need assistance with State Farm. We're here to help!"
John Swanton
February 24, 2025
5
out of
5
rating by John Swanton
"Got back to me quickly with the information that I needed."
We responded:
"Thank you, John, for your fantastic review! I'm happy to know that we could provide you with the information you needed promptly. If you have any more questions or need further assistance, feel free to reach out anytime."
Ann Carroll
February 13, 2025
5
out of
5
rating by Ann Carroll
"State Farm agent Chris Kaufman was helpful courteous and technologically knowledgeable for two older clients who needed help setting up beacons and cell phone tracking. He guided us through pricing and saved us money. Thanks Chris."
We responded:
"Thank you, Ann, for sharing your experience! I'm happy to hear that Chris was able to assist you and provide the guidance you needed. It's wonderful that he could help you with the technology and save you money. If you have any more questions or need further assistance, feel free to reach out."
LaTosha Strickland
February 10, 2025
5
out of
5
rating by LaTosha Strickland
"Dondrell and his staff are always amazing to work with! The knowledge, guidance and service they provide is amazing. I am so grateful to know that they have my back with all my insurance needs. Thank you Dondrell and Owen you ROCK, continue to be great and great at what you do 🤩."
We responded:
"Thank you, LaTosha, for your wonderful feedback! I'm delighted to know that you feel supported with all your insurance needs. Owen is indeed fantastic, and we're grateful to have them on our team. If you ever need anything else, don't hesitate to reach out. We’re here for you!"
Timothy Woods
February 5, 2025
5
out of
5
rating by Timothy Woods
"They are always fast and professional. The agency does an awesome job explaining your coverage and they get back to you promptly"
We responded:
"Thank you, Timothy! I'm glad to know that you appreciate our prompt and professional service. It's great to hear that our explanations of coverage meet your expectations. If you ever have more questions or need assistance, feel free to reach out."
Jennifer Clark
January 21, 2025
5
out of
5
rating by Jennifer Clark
"Stephen is great! He made me feel at ease and was quick to answer all my questions. Thank you so much!"
We responded:
"I'm happy Stephen was able to make you feel at ease and promptly address your questions, Jennifer. Your feedback is greatly appreciated! If you have any more questions or need assistance in the future, feel free to reach out."
Jeffery Akins
January 17, 2025
5
out of
5
rating by Jeffery Akins
"My agent, I talked to was very professional very to the point and it was very clear"
We responded:
"Thank you, Jeffery, for your feedback! I'm glad to know that our interaction was professional and clear. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
David Kell
January 16, 2025
5
out of
5
rating by David Kell
"State Farm agent Stephen is a great communicator. He listened to my needs at great length and responded with excellent ideas for getting me proper coverage for my recently remodeled home and added guest Casita."
We responded:
"Thank you, David, for sharing your experience! I'm delighted to know that Stephen was able to communicate effectively and provide you with excellent coverage ideas. Our team is here to assist with any further insurance needs or questions you might have. Feel free to reach out anytime!"
Ferryn Palmer
January 14, 2025
5
out of
5
rating by Ferryn Palmer
"Stephen was great to deal with, as is everyone I've had the pleasure of dealing with at Dondrell's office. Stephen answered all questions and followed up with me promptly on the few that he could not answer. I'm not sure you can ask for a better experience then that."
We responded:
"Thank you, Ferryn, for sharing your experience! I'm delighted to know that Stephen and the rest of our team provided you with such a positive experience. It's wonderful to hear that your questions were addressed promptly and thoroughly. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
Jim LeRoy
January 14, 2025
5
out of
5
rating by Jim LeRoy
"I’m confident my issue is now resolved."
We responded:
"Thank you, Jim, for your feedback! I'm glad to know that your issue has been resolved. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
kallan morrow
January 13, 2025
5
out of
5
rating by kallan morrow
"I have been with State Farm for many years. It’s a big company, but you get the one on one time with the local office. I have never been rushed or made to wait to talk to anyone in the office and never pressured into something, its all been explained to me, and found the best fit for me. Dondrell and his whole team have been absolutely fantastic to work with!!"
We responded:
"Thank you, Kallan, for your wonderful feedback! I'm glad to know that you've had such a positive experience with our office over the years. It's great to hear that you appreciate the personalized attention and clear explanations we provide. Our team is grateful for your kind words and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Penny Wyers
January 9, 2025
5
out of
5
rating by Penny Wyers
"Halle was an absolute joy to work with. She was very patient and kind. Her understanding and commitment to making sure I understood what the process was exemplary and I would refer her to anyone…."
We responded:
"Thank you, Penny, for sharing your experience! I'm delighted to know that Halle's patience and kindness made a positive impact. Her dedication to ensuring you understood the process truly reflects our team's commitment to excellent service. If you ever need assistance in the future, feel free to reach out to us."
Dennis Haig
January 9, 2025
5
out of
5
rating by Dennis Haig
"Steven was so helpful and was able to add my homeowners policy to monthly payments just like my car policy."
We responded:
"Dennis, I'm glad to hear that Steven was able to assist you. It's wonderful to know that our team could make the process seamless for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Michelle Butler
January 7, 2025
5
out of
5
rating by Michelle Butler
"Halle was amazing. I called with a billing inquiry only to find out my auto policy had lapsed. She acted quickly to get make sure myself and family were protected. She asked great questions to make sure our needs were met. I could feel the smile in her voice. She was patient and helpful. Thank you Halle."
We responded:
"Michelle - Thank you for this review. It’s a pleasure to serve your insurance needs and Yes, Erika is a great asset to our team :)"
bagus6710 S
December 31, 2024
5
out of
5
rating by bagus6710 S
"Stephen was great - so patient and knowledgeable- thank you!!"
We responded:
"I'm happy to hear about your positive experience with Stephen! His patience and knowledge are truly valued in our team. Thank you for sharing your feedback."
Patricia McNutt
December 26, 2024
5
out of
5
rating by Patricia McNutt
"Awesome services and attention to my updated changes. The Agent that assisted me Stephan was a pleasure to work with"
We responded:
"Thank you, Patricia! I'm happy to know that you appreciated the services and attention to your updates. Stephan is indeed a valuable part of our team, and we're grateful for his dedication. If you have any more changes or questions in the future, feel free to reach out!"
Trang Huynh
December 24, 2024
5
out of
5
rating by Trang Huynh
"Stephen is very professional, friendly, knowledgeable, sympathetic, empathetic, kind and patient. He went above and beyond to help me and addressed my questions and concerns. He provided an excellent customer service. He is a wonderful person. Thank you Stephen for your amazing customer service. I give Stephen 10/10 rating"
We responded:
"Thank you, Trang, for sharing your experience! I'm happy to hear that Stephen provided such exceptional service and addressed all your questions and concerns. His dedication and professionalism truly make a difference. Should you need any further assistance, feel free to reach out to our office."
Marquis Scott
December 18, 2024
5
out of
5
rating by Marquis Scott
"The Swanson Agency provides service that goes beyond business to customer. They actually care about the well being of their clients beyond insurance and financial services."
We responded:
"Marquis - thank you so much for this review. Assisting you and your family over the years has been an honor that we hold dearly. Thanks again."