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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristine N

Kristine N

October 30, 2025

5  out of  5
rating by Kristine N
"Agent was very patient in explaining the policy. Listened to what I needed and was very knowledgeable. Will refer State Farm to everyone I know."
We responded:
"Thank you for your review, Kristine! I'm happy to hear that you found the explanation of the policy helpful and that you felt listened to. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
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Hayley Crosby

October 25, 2025

5  out of  5
rating by Hayley Crosby
"I recently started a new life insurance policy and Taylor was extremely helpful with getting me set up! Happy to be with Dondrell’s office after having previous agents who weren’t as responsive!"
We responded:
"Thank you for your review, Hayley! I'm glad to hear that Taylor was able to assist you effectively with your new insurance policy. We appreciate your trust in our office and are delighted to have you with us. If you need anything else, feel free to reach out!"
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Jayslet Loya

October 24, 2025

5  out of  5
rating by Jayslet Loya
"Really good customer service Jazmin was great"
We responded:
"Thank you, Jayslet! I'm happy to hear that you had a positive experience with our customer service, and I'll be sure to pass along your kind words to Jazmin. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Daniel W

October 24, 2025

5  out of  5
rating by Daniel W
"Dondrell and Taylor were both excellent in assisting me through maintaining my auto policy after hitting some rough financial patches. Thanks to the both of them for making the proces as smooth as possible!"
We responded:
"Thank you, Daniel! I'm glad to hear that we were able to assist you effectively with your policy. We always aim to make the process as smooth as possible for our customers. If you need anything else, feel free to reach out!"
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Lulu Harmon

October 23, 2025

4  out of  5
rating by Lulu Harmon
"Jasmine was extremely helpful. She was very efficient and pleasant to work with."
We responded:
"Thank you, Lulu! I'm happy to hear that Jasmine was able to assist you efficiently and pleasantly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Amanda Purdue

October 23, 2025

5  out of  5
rating by Amanda Purdue
"I have been with Dondrell Swanson - State Farm insurance for several years now and have had nothing but excellent service. I work frequently with Taylor and he is always kind, knowledgeable, professional, and responsive. He has really made it very easy and convenient for me to add and make changes to policies. I highly recommend Dondrell Swanson - State Farm insurance."
We responded:
"Thank you, Amanda! I'm happy to hear about your positive experience with our office and Taylor's exceptional service. It's great to know that we've made managing your policies easy and convenient. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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KAREN BEAUCHEMIN

October 20, 2025

5  out of  5
rating by KAREN BEAUCHEMIN
"Prices on car insurance were very reasonable. Everyone i have spoke to was very knowledgeable. Great customer service."
We responded:
"Thank you for your review, Karen! I'm happy to know you found our prices reasonable and appreciated the knowledgeable service from our team. We're committed to providing great customer service. Let us know if there's anything else we can do for you!"
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Erika Townsend

October 17, 2025

5  out of  5
rating by Erika Townsend
"The team is super helpful and Devon was great with helping me figure out the best plan that works for me! Thank you all again!"
We responded:
"Erika, thank you for your kind words! I'm happy to hear that Devon and the team were able to assist you in finding the right plan. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
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E Martin

October 15, 2025

5  out of  5
rating by E Martin
"Natashia C. Got everything done professionally and quick. Thank you"
We responded:
"Thank you! I'm happy to hear that Natashia provided you with professional and efficient service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Dax Quinn

September 18, 2025

5  out of  5
rating by Dax Quinn
"I have had nothing but good experiences with staff at this office. I also am very proud to be a customer at a place that has great community impact like Dondrell Swanson."
We responded:
"Thank you, Dax! I'm happy to hear about your positive experiences with our team. We're proud to make a difference in the community and appreciate your support. Let us know if there's anything else we can do for you!"
Profile photo of Craig Morgan

Craig Morgan

September 17, 2025

5  out of  5
rating by Craig Morgan
"I would like to personally thank Devon Harings and Dondrell Swanson for being so pleasant, so efficient, and for articulating all the benefits and details of joining State Farm so succinctly and clearly. This was truly an amazing experience. I should’ve joined State Farm long ago."
We responded:
"Craig, thank you for sharing your experience! I'm happy to hear that we were able to provide you with clear and efficient service. It's wonderful to know you found the process amazing. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Evan Bushnell

September 17, 2025

5  out of  5
rating by Evan Bushnell
"Helpful, always reaching out to confirm every step of the way. Thank you Dondrell Swanson, and team. Natasha was very helpful as well"
We responded:
"Evan, thank you for your wonderful feedback! I'm glad to hear that you found our team helpful and attentive throughout the process. Natasha and the rest of our team are dedicated to providing excellent service. If you ever need anything else, feel free to reach out!"
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Colin Grady

September 10, 2025

5  out of  5
rating by Colin Grady
"I needed information on my car and pickup to continue my coverage going forward. Natasha was just outstanding in helping me through this process in explaining what was available to me. She made me feel very comfortable and satisfied about my continuing State Farm coverage. Thanks for all you do for us. You guys are the best!!"
We responded:
"Thank you, Colin! I'm really happy to hear that Natasha was able to assist you so effectively and make you feel comfortable with your coverage. We truly appreciate your kind words and are grateful to have you with us. If you ever need anything else, just let us know!"
Profile photo of Natasha Dalton

Natasha Dalton

August 28, 2025

5  out of  5
rating by Natasha Dalton
"Great empathy, very knowledgeable, and stellar customer service"
We responded:
"Thank you for your review, Natasha! I'm happy to know you had a positive experience with our office. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Michelle

August 28, 2025

5  out of  5
rating by Michelle
"Dondrell Swanson and his team are fantastic. They're a great team of truly honest people. They make the entire process easy and straightforward."
We responded:
"Thank you, Michelle! I'm happy to know that you found our team fantastic and the process easy and straightforward. We strive to maintain honesty and simplicity in all our interactions. If there's anything else we can do for you, just let us know!"
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Stephen Weber

August 19, 2025

5  out of  5
rating by Stephen Weber
"Lauren was super patient and very helpful getting my policy details worked out. It's a pleasure to work with someone who cares about their clients!"
We responded:
"Thank you for your review, Stephen! I'm happy to hear that Lauren was able to assist you with your policy details. She truly values providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Taylor Kiermeier

Taylor Kiermeier

July 30, 2025

5  out of  5
rating by Taylor Kiermeier
"10/10 service. You should pay your workers more since they are so awesome!"
We responded:
"Thank you, Taylor! I'm happy to hear you had such a positive experience with our team. We truly value our dedicated staff and appreciate your kind words. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Shemuel Hasan

Shemuel Hasan

July 24, 2025

5  out of  5
rating by Shemuel Hasan
"Alyssa is fantastic Nine hundred and some change for homeowners and 104.00 full coverage for auto insurance bundled"
We responded:
"Thank you for your review, Shemuel! I'm happy to hear that Alyssa provided you with fantastic service. It's great to know you're satisfied with your bundled insurance coverage. If you have any questions or need further assistance, feel free to reach out!"
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Nick Costello

July 17, 2025

5  out of  5
rating by Nick Costello
"Lauren was a great help with resolving all my extra issue and even offered to follow up the next day if I had any existing issues."
We responded:
"Thank you for your review, Nick! I'm happy to hear that Lauren was able to assist you effectively and offer follow-up support. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of David Tipton

David Tipton

July 15, 2025

5  out of  5
rating by David Tipton
"If i had a company I would hope to have an employee like Natashia. Very kind and thorough in her handling of my business, and easy to work with. Making the doing of business a joy is a rare quality."
We responded:
"David, thank you for your wonderful feedback! I'm happy to hear that Natashia provided such a positive experience for you. We strive to make every interaction enjoyable and efficient. If there's anything else we can assist you with, feel free to reach out!"
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Sofia Falter

July 4, 2025

5  out of  5
rating by Sofia Falter
"I'm grateful that the team, especially DeVon, was able to help me restart my insurance plan. It was super easy; they were friendly and helpful!"
We responded:
"Thank you, Sofia! I'm happy to hear that DeVon and the team made restarting your insurance plan easy and pleasant. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Stephanie Cox

July 3, 2025

5  out of  5
rating by Stephanie Cox
"Brenda at Dondrell Swanson’s office provides amazing customer service! I was so stressed when I called because I couldn’t locate our insurance cards and she emailed me the info I needed so quickly and with such friendliness, I immediately felt better and was able to finish what I was doing. She is really a major plus for your company!"
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Brenda was able to assist you so efficiently and with such warmth. She's truly a valuable part of our team. If there's anything else you need, feel free to reach out anytime!"
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R C

June 21, 2025

5  out of  5
rating by R C
"Devon at State Farm is a professional, polite representative for State Farm Insurance. He provided me with truly caring service based off my disabilities. He matched Progressive my previous car insurance. but with more bang for the buck!. Thank you Devon. I will make referals for you!"
We responded:
"Thank you for your review, R C! I'm happy to hear that Devon provided you with such attentive and caring service. It's great to know that he was able to offer you a competitive insurance plan. We appreciate your referrals and are always here to assist with any future needs!"
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Bryan Bradley

June 20, 2025

5  out of  5
rating by Bryan Bradley
"Great job as always"
We responded:
"Thank you, Bryan! I'm happy to know you're satisfied with our service. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Pamela Snow

June 18, 2025

5  out of  5
rating by Pamela Snow
"State Farm has an exceptional and knowledgeable staff. I’m happy to be back with this team. Thanks, Dondrell; you’re the best and understood all my questions."
We responded:
"Thank you for your review, Pamela! I'm delighted to know you're satisfied with our team's service and that I could assist with your questions. We're grateful to have you back with us. If you ever need anything else, just let us know!"