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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephen Weber

Stephen Weber

August 19, 2025

5  out of  5
rating by Stephen Weber
"Lauren was super patient and very helpful getting my policy details worked out. It's a pleasure to work with someone who cares about their clients!"
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Taylor Kiermeier

July 30, 2025

5  out of  5
rating by Taylor Kiermeier
"10/10 service. You should pay your workers more since they are so awesome!"
We responded:
"Thank you, Taylor! I'm happy to hear you had such a positive experience with our team. We truly value our dedicated staff and appreciate your kind words. If there's anything else we can assist you with, feel free to reach out!"
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Shemuel Hasan

July 24, 2025

5  out of  5
rating by Shemuel Hasan
"Alyssa is fantastic Nine hundred and some change for homeowners and 104.00 full coverage for auto insurance bundled"
We responded:
"Thank you for your review, Shemuel! I'm happy to hear that Alyssa provided you with fantastic service. It's great to know you're satisfied with your bundled insurance coverage. If you have any questions or need further assistance, feel free to reach out!"
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Nick Costello

July 17, 2025

5  out of  5
rating by Nick Costello
"Lauren was a great help with resolving all my extra issue and even offered to follow up the next day if I had any existing issues."
We responded:
"Thank you for your review, Nick! I'm happy to hear that Lauren was able to assist you effectively and offer follow-up support. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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David Tipton

July 15, 2025

5  out of  5
rating by David Tipton
"If i had a company I would hope to have an employee like Natashia. Very kind and thorough in her handling of my business, and easy to work with. Making the doing of business a joy is a rare quality."
We responded:
"David, thank you for your wonderful feedback! I'm happy to hear that Natashia provided such a positive experience for you. We strive to make every interaction enjoyable and efficient. If there's anything else we can assist you with, feel free to reach out!"
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Sofia Falter

July 4, 2025

5  out of  5
rating by Sofia Falter
"I'm grateful that the team, especially DeVon, was able to help me restart my insurance plan. It was super easy; they were friendly and helpful!"
We responded:
"Thank you, Sofia! I'm happy to hear that DeVon and the team made restarting your insurance plan easy and pleasant. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Stephanie Cox

July 3, 2025

5  out of  5
rating by Stephanie Cox
"Brenda at Dondrell Swanson’s office provides amazing customer service! I was so stressed when I called because I couldn’t locate our insurance cards and she emailed me the info I needed so quickly and with such friendliness, I immediately felt better and was able to finish what I was doing. She is really a major plus for your company!"
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Brenda was able to assist you so efficiently and with such warmth. She's truly a valuable part of our team. If there's anything else you need, feel free to reach out anytime!"
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R C

June 21, 2025

5  out of  5
rating by R C
"Devon at State Farm is a professional, polite representative for State Farm Insurance. He provided me with truly caring service based off my disabilities. He matched Progressive my previous car insurance. but with more bang for the buck!. Thank you Devon. I will make referals for you!"
We responded:
"Thank you for your review, R C! I'm happy to hear that Devon provided you with such attentive and caring service. It's great to know that he was able to offer you a competitive insurance plan. We appreciate your referrals and are always here to assist with any future needs!"
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Bryan Bradley

June 20, 2025

5  out of  5
rating by Bryan Bradley
"Great job as always"
We responded:
"Thank you, Bryan! I'm happy to know you're satisfied with our service. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Pamela Snow

June 18, 2025

5  out of  5
rating by Pamela Snow
"State Farm has an exceptional and knowledgeable staff. I’m happy to be back with this team. Thanks, Dondrell; you’re the best and understood all my questions."
We responded:
"Thank you for your review, Pamela! I'm delighted to know you're satisfied with our team's service and that I could assist with your questions. We're grateful to have you back with us. If you ever need anything else, just let us know!"
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P Young

June 13, 2025

5  out of  5
rating by P Young
"Great insurance place. Great staff:)"
We responded:
"Thank you for the review! I'm happy to hear that you think so highly of our office and team. We’re here to help with any insurance needs you may have!"
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Lisa Swanson

May 29, 2025

5  out of  5
rating by Lisa Swanson
"Amazing staff. So friendly and helpful. Had an issue with a vehicle I was about to sell and they walked me through the steps I needed to take and streamlined the process for insuring the new vehicle. Everyone I dealt with was very professional. Kudos to Brenda for her sparkling personality! Highly recommend."
We responded:
"Hey, Lisa! Thanks so much for sharing that my team could guide you through the process of insuring your new vehicle and make it easier during a tricky situation. Brenda is a real asset, and it’s great to hear her personality stood out to you. We appreciate your recommendation and the chance to assist you."
Profile photo of Eric Walker

Eric Walker

May 28, 2025

5  out of  5
rating by Eric Walker
"Dondrell is very professional and informative. It has been a pleasure doing business with him."
We responded:
"Thank you, Eric, for your kind words! I'm glad to hear that you found the experience both professional and informative. It's been a pleasure working with you as well. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jenex Jones

Jenex Jones

May 22, 2025

5  out of  5
rating by Jenex Jones
"From the first phone call, I have felt taken care of. The staff at Swanson State Farm took the time to explain every detail to me and answer all of my questions."
We responded:
"Thank you, Jenex, for sharing your experience! I'm happy to know that you felt well taken care of from the very first call. Our team is dedicated to providing thorough explanations and answering all your questions. If you ever need further assistance, don't hesitate to reach out."
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Mitzi DeShone

May 21, 2025

5  out of  5
rating by Mitzi DeShone
"Owen, provided clear and comprehensive initiation of auto policy on my new car. He was professional, courteous and conscientious throughout the process."
We responded:
"Thank you, Mitzi, for sharing your experience! I'm glad to hear that Owen was able to assist you with your auto policy in such a professional and courteous manner. We appreciate your feedback."
Profile photo of Nympha Mazzola Garrett

Nympha Mazzola Garrett

May 20, 2025

5  out of  5
rating by Nympha Mazzola Garrett
"Always a quick response and willing to help!"
We responded:
"Thank you for your kind words, Nympha! We're delighted our team could provide you with timely support. Responsive service is at the heart of what we do, and we're grateful when customers like you notice this commitment. Your feedback inspires us to maintain the same level of attention for everyone we serve. Wishing you all the best!"
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music fan

May 20, 2025

5  out of  5
rating by music fan
"Superb customer service! Everyone I have spoken with was friendly, knowledgeable, patient, helpful and responsive. Great customer experience all around."
We responded:
"Thank you for your wonderful feedback! I'm glad to know that our team provided you with friendly and knowledgeable service. It's great to hear that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Michelle Butler

Michelle Butler

May 15, 2025

5  out of  5
rating by Michelle Butler
"Natasha was amazing. My app was not cooperative and Natasha was phenomenal in meeting and exceeding my needs."
We responded:
"Michelle - Thank you for this review. It’s a pleasure to serve your insurance needs and Yes, Erika is a great asset to our team :)"
Profile photo of Lisa Allen

Lisa Allen

May 13, 2025

5  out of  5
rating by Lisa Allen
"Natashia was wonderful! Professional and thorough. She explained everything and shared options. She was also accommodating to what I needed and her follow up was impeccable. In addition, she was kind and warm and engaging, traits so important in the service industry. Natashia is a true asset to the State Farm family."
We responded:
"Thank you, Lisa, for sharing your experience! I'm glad to hear that Natashia was able to provide such professional and thorough service. Her ability to explain options and accommodate your needs truly reflects her dedication. We're grateful to have her as part of our team. If you have any further questions or need assistance, feel free to reach out!"
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Andrew Quinn

May 6, 2025

5  out of  5
rating by Andrew Quinn
"Dondrell and his team are always great and quick to help. I highly recommend!"
We responded:
"Andrew, Thank you so much for this kind review and recommendation. We appreciate working with you and looking forward to helping serve your needs moving forward. It’s a pleasure to work with you."
Profile photo of Joan Ramirez

Joan Ramirez

May 1, 2025

5  out of  5
rating by Joan Ramirez
"Natashia understood my needs even tho I had a difficult time speaking “Insuranceeze”"
We responded:
"Thank you, Joan, for sharing your experience! I'm happy to hear that Natashia was able to understand your needs and assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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jim

April 24, 2025

5  out of  5
rating by jim
"Love State Farm"
We responded:
"Thank you, Jim! I'm glad you're happy with State Farm. If you ever have questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Denise Dominguez

Denise Dominguez

April 18, 2025

5  out of  5
rating by Denise Dominguez
"Spoke with Owen and helped me get renters insurance on a rental. He was so helpful and quick!"
We responded:
"Thank you, Denise, for sharing your experience! I'm glad Owen was able to assist you efficiently with your insurance. We're here to help with any other needs or questions you might have. Feel free to reach out anytime!"
Profile photo of Alaina Beauloye

Alaina Beauloye

April 17, 2025

5  out of  5
rating by Alaina Beauloye
"Brenda at this office is awesome! She is extremely knowledgeable and very patient with customers. I had a million questions and she didn't seem bothered or rushed at all. I am confident I made the right choice staying with State Farm thanks to her."
We responded:
"Thank you, Alaina, for sharing your experience! I'm glad to hear that Brenda was able to assist you with patience and expertise. It's wonderful to know that you feel confident in your decision to stay with State Farm!"
Profile photo of April Rogers

April Rogers

April 17, 2025

5  out of  5
rating by April Rogers
"Stephen was great. Great personality to just make the conversation very pleasant. Stephen was very helpful to my needs. He went over my coverage and other plans like pet and life coverage ins. Thank you Stephen."
We responded:
"April, I'm pleased to hear that Stephen provided great service and was patient with your needs. We're grateful for your positive feedback and glad you had a pleasant experience with us. If you have any more questions or need assistance, feel free to reach out. Thank you! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"