
State Farm® Insurance Agent Dondrell Swanson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Swanson
May 29, 2025
"Amazing staff. So friendly and helpful. Had an issue with a vehicle I was about to sell and they walked me through the steps I needed to take and streamlined the process for insuring the new vehicle. Everyone I dealt with was very professional. Kudos to Brenda for her sparkling personality! Highly recommend."
"Hey, Lisa! Thanks so much for sharing that my team could guide you through the process of insuring your new vehicle and make it easier during a tricky situation. Brenda is a real asset, and it’s great to hear her personality stood out to you. We appreciate your recommendation and the chance to assist you."
Eric Walker
May 28, 2025
"Dondrell is very professional and informative. It has been a pleasure doing business with him."
"Thank you, Eric, for your kind words! I'm glad to hear that you found the experience both professional and informative. It's been a pleasure working with you as well. If you have any questions or need further assistance, feel free to reach out anytime!"
Jenex Jones
May 22, 2025
"From the first phone call, I have felt taken care of. The staff at Swanson State Farm took the time to explain every detail to me and answer all of my questions."
"Thank you, Jenex, for sharing your experience! I'm happy to know that you felt well taken care of from the very first call. Our team is dedicated to providing thorough explanations and answering all your questions. If you ever need further assistance, don't hesitate to reach out."
Mitzi DeShone
May 21, 2025
"Owen, provided clear and comprehensive initiation of auto policy on my new car. He was professional, courteous and conscientious throughout the process."
"Thank you, Mitzi, for sharing your experience! I'm glad to hear that Owen was able to assist you with your auto policy in such a professional and courteous manner. We appreciate your feedback."
Nympha Mazzola Garrett
May 20, 2025
"Always a quick response and willing to help!"
"Thank you for your kind words, Nympha! We're delighted our team could provide you with timely support. Responsive service is at the heart of what we do, and we're grateful when customers like you notice this commitment. Your feedback inspires us to maintain the same level of attention for everyone we serve. Wishing you all the best!"
music fan
May 20, 2025
"Superb customer service! Everyone I have spoken with was friendly, knowledgeable, patient, helpful and responsive. Great customer experience all around."
"Thank you for your wonderful feedback! I'm glad to know that our team provided you with friendly and knowledgeable service. It's great to hear that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Michelle Butler
May 15, 2025
"Natasha was amazing. My app was not cooperative and Natasha was phenomenal in meeting and exceeding my needs."
"Michelle - Thank you for this review. It’s a pleasure to serve your insurance needs and Yes, Erika is a great asset to our team :)"
Lisa Allen
May 13, 2025
"Natashia was wonderful! Professional and thorough. She explained everything and shared options. She was also accommodating to what I needed and her follow up was impeccable. In addition, she was kind and warm and engaging, traits so important in the service industry. Natashia is a true asset to the State Farm family."
"Thank you, Lisa, for sharing your experience! I'm glad to hear that Natashia was able to provide such professional and thorough service. Her ability to explain options and accommodate your needs truly reflects her dedication. We're grateful to have her as part of our team. If you have any further questions or need assistance, feel free to reach out!"
Andrew Quinn
May 6, 2025
"Dondrell and his team are always great and quick to help. I highly recommend!"
"Andrew, Thank you so much for this kind review and recommendation. We appreciate working with you and looking forward to helping serve your needs moving forward. It’s a pleasure to work with you."
Joan Ramirez
May 1, 2025
"Natashia understood my needs even tho I had a difficult time speaking “Insuranceeze”"
"Thank you, Joan, for sharing your experience! I'm happy to hear that Natashia was able to understand your needs and assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
jim
April 24, 2025
"Love State Farm"
"Thank you, Jim! I'm glad you're happy with State Farm. If you ever have questions or need assistance, feel free to reach out. We're here to help!"
Denise Dominguez
April 18, 2025
"Spoke with Owen and helped me get renters insurance on a rental. He was so helpful and quick!"
"Thank you, Denise, for sharing your experience! I'm glad Owen was able to assist you efficiently with your insurance. We're here to help with any other needs or questions you might have. Feel free to reach out anytime!"
Alaina Beauloye
April 17, 2025
"Brenda at this office is awesome! She is extremely knowledgeable and very patient with customers. I had a million questions and she didn't seem bothered or rushed at all. I am confident I made the right choice staying with State Farm thanks to her."
"Thank you, Alaina, for sharing your experience! I'm glad to hear that Brenda was able to assist you with patience and expertise. It's wonderful to know that you feel confident in your decision to stay with State Farm!"
April Rogers
April 17, 2025
"Stephen was great. Great personality to just make the conversation very pleasant. Stephen was very helpful to my needs. He went over my coverage and other plans like pet and life coverage ins. Thank you Stephen."
"April, I'm pleased to hear that Stephen provided great service and was patient with your needs. We're grateful for your positive feedback and glad you had a pleasant experience with us. If you have any more questions or need assistance, feel free to reach out. Thank you! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Julie Vert
April 9, 2025
"Everyone is polite & supportive. Everything is handled quickly & efficiently. I have dealt a lot with Stephen who treats me like family. No question or concern is to small. He will find the information, explain things, always being cheerful and caring."
"Thank you, Julie, for sharing your experience! I'm glad to know that you've been treated well and that Steve has been prompt in providing rates. It's wonderful to hear that our team has made a positive impression. We're here for any of your insurance needs, so feel free to reach out anytime!"
Gayle Bilsland
April 5, 2025
"Very pleasant interaction, agent was able to seamlessly work around my limited ability with technology to get the job done. Awesome!"
"Thank you, Gayle, for your wonderful feedback! I'm happy to know that we could assist you effectively and make the process smooth. If you have any more questions or need further assistance, feel free to reach out anytime."
Octavio Lamas
April 3, 2025
"The folks are great they were always Attentive and available and I appreciated all they did to get my issue with the mortgage company worked out."
"Thank you, Octavio, for sharing your positive experience! I'm glad to know our team was attentive and available to help resolve your issue! We appreciate the feedback!"
Roxanna Alderman
March 3, 2025
"Very cordial, helpful. Fun, hope to speak with this agent when necessary to call State Farm."
"Thank you, Roxanna! I'm glad you found our service cordial and helpful. It's always a pleasure to make the experience enjoyable. Feel free to reach out whenever you need assistance with State Farm. We're here to help!"
John Swanton
February 24, 2025
"Got back to me quickly with the information that I needed."
"Thank you, John, for your fantastic review! I'm happy to know that we could provide you with the information you needed promptly. If you have any more questions or need further assistance, feel free to reach out anytime."
Ann Carroll
February 13, 2025
"State Farm agent Chris Kaufman was helpful courteous and technologically knowledgeable for two older clients who needed help setting up beacons and cell phone tracking. He guided us through pricing and saved us money. Thanks Chris."
"Thank you, Ann, for sharing your experience! I'm happy to hear that Chris was able to assist you and provide the guidance you needed. It's wonderful that he could help you with the technology and save you money. If you have any more questions or need further assistance, feel free to reach out."
LaTosha Strickland
February 10, 2025
"Dondrell and his staff are always amazing to work with! The knowledge, guidance and service they provide is amazing. I am so grateful to know that they have my back with all my insurance needs. Thank you Dondrell and Owen you ROCK, continue to be great and great at what you do 🤩."
"Thank you, LaTosha, for your wonderful feedback! I'm delighted to know that you feel supported with all your insurance needs. Owen is indeed fantastic, and we're grateful to have them on our team. If you ever need anything else, don't hesitate to reach out. We’re here for you!"
Timothy Woods
February 5, 2025
"They are always fast and professional. The agency does an awesome job explaining your coverage and they get back to you promptly"
"Thank you, Timothy! I'm glad to know that you appreciate our prompt and professional service. It's great to hear that our explanations of coverage meet your expectations. If you ever have more questions or need assistance, feel free to reach out."
Jennifer Clark
January 21, 2025
"Stephen is great! He made me feel at ease and was quick to answer all my questions. Thank you so much!"
"I'm happy Stephen was able to make you feel at ease and promptly address your questions, Jennifer. Your feedback is greatly appreciated! If you have any more questions or need assistance in the future, feel free to reach out."
Jeffery Akins
January 17, 2025
"My agent, I talked to was very professional very to the point and it was very clear"
"Thank you, Jeffery, for your feedback! I'm glad to know that our interaction was professional and clear. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
David Kell
January 16, 2025
"State Farm agent Stephen is a great communicator. He listened to my needs at great length and responded with excellent ideas for getting me proper coverage for my recently remodeled home and added guest Casita."
"Thank you, David, for sharing your experience! I'm delighted to know that Stephen was able to communicate effectively and provide you with excellent coverage ideas. Our team is here to assist with any further insurance needs or questions you might have. Feel free to reach out anytime!"